Terms and Conditions
Welcome to Mayapur Hotels!
1. General
These terms govern the use of our hotel booking services. By accessing and using our website, users agree to comply with these terms. We act as an intermediary between customers and hotel owners, facilitating room bookings.
2. Booking Policies
Confirmation: Bookings are subject to availability. A confirmation email or SMS will be sent upon successful booking.
Payment: Payments must be made through the secure payment gateway provided on the website. Bookings will be confirmed only after receipt of payment
Refunds: No refund
3. Pricing and Fees
Prices displayed are inclusive of all taxes unless specified otherwise.
Service fees, if applicable, will be clearly mentioned at the time of booking.
Prices are subject to change and may vary based on demand, season, or promotions.
4. Customer Responsibilities
Customers are required to provide accurate details (e.g., name, contact, identification) during booking.
Failure to present valid identification at check-in may result in denial of service without a refund. Users must adhere to the hotel’s rules during their stay.
5. Partner Hotels’ Responsibilities
Partner hotels must ensure that the information (e.g., amenities, pricing, photos) provided on the website is accurate.
Hotels must honor confirmed bookings made through the website.
Any complaints regarding hotel services will be addressed between the customer and the hotel.
6. Privacy Policy
We value user privacy and ensure that all personal information is processed per applicable data protection laws.
Data shared during bookings will only be used to facilitate bookings or improve services.
7. Limitation of Liability
We are not liable for:
Losses incurred due to incorrect information provided by users or hotels.
Issues arising from hotel services (e.g., cleanliness, amenities).
Force majeure events that may disrupt bookings or stays.
8. Dispute Resolution
Any disputes arising out of bookings will first be attempted to resolve amicably.
If unresolved, disputes may be escalated to the legal jurisdiction in which the website is registered.
9. Prohibited Activities
Users must not engage in fraudulent bookings, unauthorized access, or misuse of the website.
10. Amendments
We reserve the right to modify these terms at any time. Users will be notified of significant changes.
11. Contact Us
For any queries or support, contact us at:
Email: mayapurhotels1@gmail.com
Phone: +91 9093645424
Terms and Conditions for Mayapur Hotels
This website is owned by Anima Das